CONTACT US

We value open communication and are always here to assist you with any questions, concerns, or feedback you may have regarding your shopping experience, product selection, order status, shipping inquiries, or return requests.

 

At ringx5, we strive to provide prompt, courteous, and effective customer service to ensure your complete satisfaction. Please review our communication channels and hours of operation below to connect with us.

 

Contact Information:

- Brand Name: ringx5

- Customer Support Email: service@ringx5.com

- Operating Hours: Monday–Friday 9:00 AM–6:00 PM PDT

 

Response Time Policy:

We make every effort to respond to all customer inquiries within 24 to 48 business hours. Inquiries sent outside of our regular operating hours (Monday–Friday 9:00 AM–6:00 PM PDT) or during weekends and national holidays will be addressed in the order they were received on the next business day.

 

When reaching out to us regarding an existing order, please include your full name, order number, and the email address used during checkout to help us expedite your request efficiently. We look forward to assisting you.

Effective Date: January 1, 2026

Last Updated: January 1, 2026

Customer Service Email：service@ringx5.com
COMPANY BEHIND SOLSTICEADORN:Shaanxi Linuo Lanqing Mingjin Technology Co., Ltd.
Owner:Wu Zehui